HOW IT WORKS
26 STEPSWe turn your dates into a personal checklist and walk you through every step — visa, arrival card, levy, eSIM, driver, villa — with official links only.
G'day, matePerth → Bali · your trip, sorted
We turn your dates into a personal checklist and walk you through every step — visa, arrival card, levy, eSIM, driver, villa — with official links only.
3 packages in 60 seconds
The 3 steps, official links
Install at home, on in Bali
Fixed price, no touts
Vetted partners around you
Surf, scooters, medical · XCover
Surf, Penida, waterfalls
Rupiah, prices, packing
Offline wallet with every QR code, live driver tracking, family map, SOS and the translator. Free, with Premium extras.
Drivers, villas, tours, restaurants and beach clubs — list free, get Aussie bookings.
Compare airlines, tickets straight to your wallet.
Pool villas, boutique hotels and resorts.
Your name on a sign, price agreed before you pay, live tracking.
Reviewed local partners, request and chat.
Request a table and chat with the venue.
Indonesia, Australia and 190+ countries.
Boarding passes, e-VOA, levy, bookings, Face ID lock.
Official links only — no copycat sites.
Camera, voice and phrasebook in the app.
One tap to help, live location for the family.
We turn your dates into a personal checklist and walk you through every step — visa, arrival card, levy, eSIM, driver, villa — with official links only.
Drivers, villas, tours, restaurants and beach clubs — get in front of Aussies before they even land. You set the price. We bring the guests.
No sign-up fee, no monthly fee. We only earn a commission on confirmed bookings.
Bali’s biggest visitor market, planning their trip in our app weeks ahead.
Get a request, reply with your price, the guest pays a deposit — confirmed.
Great service earns reviews and featured placement in the app.
Example: you quote A$100 for an airport transfer. The traveller pays a A$15 deposit in the app (our commission). You collect A$85 on the day.
Every year more than a million Aussies head to Bali, and every one of them works out the visa, the arrival card, the levy, the SIM, the driver and the villa from scratch. So we built the mate we always wanted on the plane.
Government sites for the visa, arrival card and levy — never copycats that charge more.
We partner with Balinese businesses and send them guests who respect the island.
Passport and QR codes live on your phone, never on our servers.
If it makes Bali easier, we’ll build it. If it doesn’t, we won’t.
Yes. Planning, the guide, the wallet and bookings are free. Premium adds unlimited wallet documents, Face ID lock, the live family map and the voice and camera translator.
You send a request, the partner confirms a price, you pay a small deposit in the app and the rest to the partner on the day.
Documents are stored only on your phone, encrypted, with an optional Face ID lock. They never touch our servers.
You’re refunded automatically in full, usually within 5–10 business days.
More than 48 hours before, your deposit is refunded in full. Inside 48 hours it’s non-refundable unless the partner cancels.
Yes — the Indonesian language pack downloads once, then camera and text translation work with no data.
Yes, on the official sites. BaliMate links you straight to them in the right order and stores the QR codes you get back.
Nearby
Bikes, drivers, villas, warungs, spas and clubs we've vetted — plus hospitals, police and the Aussie consulate — on a map, sorted by distance.
Travel insurance
Medical, cancellation, surf, scooters and lost bags. Quote, pay and claim with XCover (Cover Genius) without leaving BaliMate.
Bali hospitals want a card or a guarantee before they treat you. A policy sorts that in minutes.
Check the activity list and licence rules in the PDS before you pick a plan — we show them in the journey.
Lodge a claim from your phone; approved claims are paid by XCover in 90+ currencies.
Travel insurance is arranged and issued by Cover Genius (XCover) under its own Australian Financial Services licence. BaliMate refers you to XCover and may receive a commission. Read the Product Disclosure Statement and Target Market Determination shown in the journey before buying.